FAQ
Currently our products support all Sony cameras that have 8-pin remote connector, Panasonic, Canon and DreamChip. We are also working on products that will support BlackMagic, Ikegami and Grassvalley cameras, which we hope to release in the near future.
We support all RCPs and RMBs with an 8-pin remote connector (RMB-150, RMB-170, RMB-750, RCP-700, RCP-750, RCP-920, RCP-921, RCP-1000, RCP-1001, RCP-1500, RCP-1501, RCP-1530, RCP-3500, RCP-3501). Yes, we also support CCU and MSU. Canon and Panasonic control panels are also supported. Moreover, working with Canon or Panasonic using Sony RCP can be accomplished as well.
Yes, our products support Sony on-board tally. However, not all Sony cameras support the tally protocol, so we are currently making a list of supported cameras that you can use for reference. At the moment, the list is as follows: PDW-350, PDW-500, PDW-539P, PDW-700, PDW-750, PDW-F800, PDW-EX3, HDW-650P, HDW-730. Very likely the list is not full as some of our customers get tally working on other cameras as well.
You can purchase our products directly from us (delivered via UPS, FedEx, DHL) or we can help you find the closest reseller to you.
We accept wire transfers and PayPal payments. Alternatively, you can also ask your closest reseller for more options
We can either fix the problem remotely by sending you an update or replace it if necessary.
Yes, we offer a 12-month warranty on all our products.
Yes, feel free to contact us and let us know what you need. We will try our best to find a solution for your problem.